Terms and Conditions

By accessing or purchasing from The Thought Shelf, you agree to comply with the following Terms and Conditions. Please read them carefully before using our website or placing an order.

General

  • These Terms apply to all visitors, customers, and users of our store
  • We reserve the right to update or change these Terms at any time without prior notice
  • Continued use of the website constitutes acceptance of the updated Terms

Products

  • We sell new and pre-owned books and stationery items
  • Pre-owned items are sold in the condition described at the time of purchase
  • Minor variations in colour, cover, or print may occur and are not considered defects
  • Product images are for reference purposes only

Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR)
  • Prices may change without prior notice
  • Payments are processed securely through third-party payment gateways
  • We do not store payment card or banking information

Orders

  • Order confirmation does not guarantee acceptance
  • We reserve the right to cancel or refuse any order due to:
    • Stock unavailability
    • Pricing errors
    • Suspected fraudulent activity
    • Incomplete or incorrect information provided by the customer

If an order is cancelled after payment, the customer will be informed accordingly.

Shipping & Delivery

  • Shipping timelines are estimates and may vary due to courier delays
  • We are not responsible for delays caused by third-party courier services
  • Shipping charges are non-refundable

Returns & Replacements

  • Returns are accepted only for damaged or incorrect items
  • Requests must be made within 3 days of delivery
  • Replacements only are offered; no refunds or store credits

Bulk Orders

  • Bulk orders may incur additional shipping charges
  • Orders proceed only after customer confirmation of revised charges

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of The Thought Shelf and may not be used, copied, or reproduced without written permission.

Limitation of Liability

We are not liable for:

  • Indirect or incidental damages
  • Delays caused by courier services
  • Misuse of products after delivery

Governing Law

These Terms and Conditions are governed by the laws of Pakistan.

Contact Information

Email: thethoughtshelfpk@gmail.com
Phone: +92 305 9355459